Satisfaction Guarantee

At Sunrize Sportz, we stand behind the quality and craftsmanship of our products. If for any reason you are not completely satisfied with a Sunrize Sportz product you purchased from us, you may request a refund or exchange within one year of the date of purchase.

Please note that because we are unable to control the quality of our products sold by unauthorized sellers, the Satisfaction Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites. The Guarantee is also limited to original, end-user purchasers in the United States.

 

How To Claim The Guarantee

To submit a Guarantee request, please contact support@sunrizesportz.com and provide information regarding where and when you purchased your product. You may also be asked to provide proof of purchase, submit photos of your product or its packaging, mail your product to Sunrize Sportz, or provide other information to assist us in processing your request. You must submit your Guarantee request within one year of the date of the original purchase.

 

Guarantee Guidelines

Sunrize Sportz reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or where we conclude that the purchaser has abused the Guarantee. Sunrize Sportz may amend or terminate the Guarantee at any time without notice.